Q. Why do I have to buy a minimum number of tunics on my first order.
A. We have to do this simply because we have to buy a whole roll of fabric. This way the whole roll can be used to make your garments and thus making the most of the fabric. Using a whole roll like this also keeps costs down.
Q. What about subsequent orders? Do I have to buy 20 then?
A. No, after your first order with us you can order 5 of a size.
Q. Can I cancel my order?
A. Yes, as long as it’s within 14 days of us receiving your order.
Q. How do I know what sizes I’ll need?
A. To help you with this we’ll send you a sizing set of the style you choose and this then needs to be tried on by each of your staff. This way you’ll know who needs what size, and you’ll know they fit before you get your order.
Q. What about Out Size (Plus Sizes)? Do you do them?
A. Yes, we make sizes up to size 32, just let us know the measurements you need.
Q. How long will it take to get our order?
A. This usually takes from 3-6 weeks, remember your order is specially made to your specifications.
Q. Are there any special washing requirements that I should know about?
A. All our garments can be washed up to 60 degrees. REMEMBER use washing powders with NO bleach, this could cause colours to run.
Q. I think I’ll need some help with all this, what should I do?
A. That’s not a problem. We know that your staff uniforms are an important part of your organisation and so we’re always here to help you get what you want. After all, if you’re happy then so are we. Please don’t hesitate to give us a call on 01792 208 696 we’re happy to help.